What happened?
Our system was unable to locate your vehicle information in the California DMV database. This could be due to several reasons listed below.
Recent registration changes may take 24-48 hours to appear in our system.
Please check the following:
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License Plate Number: Verify you've entered the correct California license plate number (no spaces or special characters)
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VIN Last 5 Digits: Double-check the last 5 digits of your Vehicle Identification Number (found on registration card or dashboard)
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Registration Status: Ensure your vehicle is currently registered in California and not suspended or revoked
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Recent Changes: If you recently moved or changed ownership, allow 24-48 hours for DMV database updates
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Out-of-State Vehicles: This service is only available for California-registered vehicles
Need Help? We're Here for You
Our California-based customer service team is ready to assist with your tag renewal