California Tag Renewal

Frequently Asked Questions

Find answers to common questions about our service

Frequently Asked Questions

Is this the official California DMV website?

California Tag Renewal is an authorized DMV business partner (OPL #34567), not the official DMV website. We provide the same registration renewal services as the DMV but with added convenience and faster processing times. All transactions are processed through the official DMV system.

How much does it cost to renew my registration?

You pay the same registration fees as the DMV (determined by your vehicle type, weight, and county) plus our $65 convenience fee. There are no hidden charges. We'll show you the exact breakdown before payment.

Can I renew expired registration tags?

Yes! We can process renewals for registrations expired up to 90 days without additional penalties. For registrations expired longer than 90 days, we'll guide you through the required steps to become current.

How long does delivery take?

Most customers receive their registration sticker and documents within 3-5 business days via USPS Priority Mail with tracking. Expedited shipping options are available at checkout.

What if I need special registration (commercial, fleet, etc.)?

We process all standard passenger vehicle renewals. For commercial vehicles, fleet registrations, or other special cases, our team will provide personalized assistance within 1 business day.

What information do I need to renew my registration?

You'll need your license plate number and the last 5 digits of your Vehicle Identification Number (VIN). If you have your renewal notice from the DMV, that contains all the information needed. You can also find your VIN on your dashboard, door jamb, or vehicle registration card.

Is my personal information secure?

Absolutely. We use military-grade encryption to protect all your personal and payment information. We never store sensitive payment details and all data is transmitted securely through encrypted connections. Your privacy and security are our top priorities.

Can I track my registration renewal status?

Yes! Once your renewal is processed, you'll receive a confirmation email with tracking information. You can also log into your account on our website to check the status of your renewal and see when your documents were mailed.

What if there's an error with my renewal?

If there's any issue with your renewal, our California-based customer service team will contact you within 24 hours. We'll work with you to resolve any problems and ensure your registration is processed correctly. You can also reach us by phone, email, or live chat.

Do you offer refunds if I'm not satisfied?

Yes, we offer a satisfaction guarantee. If you're not completely satisfied with our service, contact us within 30 days and we'll work to make it right. If we can't resolve your concern, we'll refund our service fee (DMV fees are non-refundable as they go directly to the state).