Refund Policy

Refund Eligibility

Refunds may be considered under the following circumstances:

• Service not initiated or processed
• Duplicate payment for the same service
• Clear error in service processing by California Tag Renewal

Non-Refundable Situations

Refunds will not be issued for:

• Services already processed by the California DMV
• User-initiated cancellations after service processing has begun
• Incomplete or incorrect information provided by the user
• DMV rejection due to user-related issues

Refund Process

To request a refund, users must:

• Submit a written refund request via email
• Provide complete transaction details
• Explain the reason for the refund request
• Allow up to 14 business days for refund review

Refund Method

Approved refunds will be processed as follows:

• Refunded to the original payment method
• Exclude original processing fees
• May take 5-10 business days to appear on your statement

Exceptions and Discretion

California Tag Renewal reserves the right to:

• Evaluate refund requests on a case-by-case basis
• Deny refunds that do not meet specified criteria
• Modify this refund policy without prior notice

Contact for Refunds

For refund inquiries, contact us at refunds@californiatagrenewal.com or call (855) 555-1235.

Last Updated: January 2024